1General Terms & Introduction
These Terms & Conditions govern the use of the JayJili platform and all its services. By registering, logging in, or using any JayJili service, you are deemed to have fully accepted these Terms & Conditions.
JayJili is a trusted, licensed online gaming platform for players in Bangladesh. We are committed to transparency and fairness — and these Terms & Conditions are a reflection of that commitment.
JayJili reserves the right to update these Terms & Conditions at any time. Registered members will be informed of changes wherever reasonably possible. Continued use of the service constitutes acceptance of the revised terms.
This version of the Terms & Conditions has been written for ease of understanding. In the event of any dispute, the original legal document shall take precedence.
2Account Registration & Management
You must provide accurate and truthful information when registering on JayJili. Accounts created using false information may be terminated.
- Single Account: Each individual may hold only one JayJili account.
- Name & Details: The name and details provided at registration must match your national ID.
- Contact Information: Use an active mobile number and email address.
- Password Protection: Keep your password private. JayJili will never ask for your password.
- Account Sharing: Sharing your account with or allowing others to use it is strictly prohibited.
You are solely responsible for the security of your account. If you suspect unauthorized access, contact JayJili support immediately.
3Age & Eligibility Requirements
JayJili's services are for adults only. Minors are not permitted to use this platform under any circumstances.
- Minimum Age: 18 years
- Age verification may be required during registration
- Any account identified as belonging to a minor will be closed immediately.
- Deposited funds will be returned, but any winnings earned from bonuses will not be paid out.
A message to parents — please ensure that minors in your household cannot access JayJili or any other online gaming platform.
4Deposit & Payment Rules
Deposits on JayJili can be made via mobile banking or direct bank transfer. All payment methods are secure and encrypted.
- Minimum Deposit: The minimum amount is displayed on the platform
- Maximum Deposit: Daily limits apply — see your profile settings for details
- Processing Time: Deposits are typically credited to your wallet instantly.
- Failed Transactions: If a deposit fails, the funds will be returned to the source account within 3–5 business days.
- Currency: All transactions are processed in Bangladesh Taka (BDT)
Please provide accurate information when making a deposit. JayJili is not responsible for failed deposits caused by incorrect details.
5Withdrawal Process & Rules
KYC verification must be completed before you can withdraw your winnings. Withdrawal requests will not be processed without verification.
- KYC Verification: Identity verification is required before your first withdrawal
- Minimum Withdrawal: Withdrawals below the minimum amount are not permitted
- Processing Time: Usually 15–30 minutes; complex cases may take up to 24 hours
- Payment Method: Withdrawals will be processed via the same method used for the original deposit.
- Wagering Conditions: Withdrawals are not permitted while a bonus is active unless the required wagering has been completed
After a withdrawal request is submitted, the system performs a security check. This process is in place to protect all players.
6Bonus & Promotion Terms
JayJili's bonus offers come with specific terms and conditions. Please read them carefully before claiming any bonus.
- Welcome Bonus: For new members only, applicable on the first deposit
- Wagering Requirement: The bonus amount must be wagered at a specified multiplier (typically 5x–20x)
- Validity: Bonuses are automatically cancelled once their set expiry period has passed
- Multiple Bonuses: It is generally not possible to have two active bonuses at the same time.
- Misuse: In the event of a bonus abuse or violation of bonus terms, JayJili reserves the right to void the bonus and any associated winnings
- Maximum Bet: The maximum bet limit in effect during an active bonus must be observed
Bonuses are provided for entertainment purposes only. Bonus abuse, collecting bonuses through multiple accounts, or any form of manipulation is strictly prohibited.
7Gaming Rules & Fair Play
JayJili ensures all games are conducted fairly and transparently. Our RNG (Random Number Generator) is certified by international auditors.
- RTP information is displayed for all games
- Live Casino games are streamed live with professional dealers
- Odds in Sports Betting update in real time
- If a game result is voided due to a technical error or disconnection, the bet will be refunded
JayJili never manipulates games against players. We take pride in our transparent and fair gaming policy.
8Prohibited Activities
The following activities are strictly prohibited on JayJili. Any violation may result in permanent account termination.
- Operating multiple accounts under the same individual's name
- Registering under a false identity to claim bonus benefits
- Using any software, bots, or automated methods
- Exploiting hacking, phishing, or system vulnerabilities
- Money laundering or transacting funds from illegal sources
- Colluding with other players in a fraudulent manner
- Impersonating JayJili staff or engaging in fraudulent conduct
If any prohibited activity is detected, all balances and winnings in the associated account will be forfeited and legal action may be taken if necessary.
9KYC Verification Process
KYC (Know Your Customer) verification is an integral part of JayJili's security framework. It protects both your account and your funds.
- Required Documents: Scanned copy of your National ID (NID) or passport
- Address Verification: Utility bill or bank statement (issued within the last 3 months)
- Selfie Verification: A selfie holding your document may be required
- Processing Time: Verification is usually completed within 24 hours
- Document Rejection: Unclear or incomplete documents will be rejected.
Your KYC information is kept strictly confidential and used only when required by regulatory authorities.
10Responsible Gaming Policy
JayJili is firmly committed to responsible gaming. We want every player to enjoy gaming in a healthy and balanced way.
- You can set your own deposit limits.
- You may request a temporary or permanent self-exclusion
- You can set your own gaming session break times.
- Our support team is available to help if you notice signs of gaming addiction.
Gaming addiction is a serious issue. If you find it difficult to stay in control,
Responsible Gaming Visit the page for assistance.
11Dispute Resolution
If a dispute arises with JayJili, please contact our support team first. Most issues can be resolved quickly.
- First step: Report the issue via live chat or email
- JayJili will provide an initial response to complaints within 72 hours.
- Complex disputes may require additional time for investigation.
- Related transactions may be temporarily suspended during an investigation
12Terms & Conditions Updates and Changes
JayJili reserves the right to amend these Terms & Conditions, in part or in full, at any time. Registered members will be notified before any changes take effect.
- At least 7 days' notice will be given for significant changes.
- Continued use of the service after any changes will be considered acceptance of the updated terms
- If you disagree with any change, you may request to close your account.
Last Updated: January 2026 | JayJili